ENS Services

Enhanced SP services

Application Performance Management

Application Performance Management (APM) has been an evolving service over the past few years with a number of product offerings being developed and enhanced by software vendors. We help clients select and configure toolsets to provide:

  Faster IT service fault identification

  End to end user response monitoring

  Enhanced service management dashboards

Typical client drivers:
I need to predict the future and get it right, before the first user clicks.
My customers are real people, not random samples. To keep them happy, I need to make every visit count.
I don’t have time for scavenger hunts. I need to zero in on the detail and fix the problem fast.

Typical client drivers:
I need to predict the future and get it right, before the first user clicks.
My customers are real people, not random samples. To keep them happy, I need to make every visit count.
I don’t have time for scavenger hunts. I need to zero in on the detail and fix the problem fast.


-  End-user experience monitoring:
 detect performance issues, report on satisfaction levels and identify 

   the business impact in terms oflocation and number of users affected

-  Application runtime architecture discovery and modeling: availability, performance and capacity 

   planning of the application platform
-  Business Transaction  Management: real-time monitoring incontext of business operations related 

   directly to application transactions and the underlying technology

-  Application componentdeep-dive monitoring: fault domain isolation anddiagnostic to identify the root 

   cause of performance issues within the application components (i.e. .Net, Java, SAP, component levels)

-  Application data analytics: optimize business operations with Meta data providing trends,insights and 

   behavioural information about customer or end-user activities